The managed mobility service market reached 6.83 billion in 2019 and is expected to grow at a CAGR of 31.41% to 34.76 billion by 2025. This rapid expansion is predicated by the increased popularity of the Bring-Your-Own-Device (BYOD) trend in various industries.
BYOD or office-supplied mobile devices assist companies in increasing productivity, agility, and flexibility for optimal profitability.
However, a widespread mobile fleet can negatively impact in-house IT personnel or, if managed incorrectly, can expose businesses to mobile data loss and theft.
In fact, statistics show that mobile device theft is on the increase, with loss due to business break-ins increasing by 2.11% and thefts from home, offices, and schools combined making up over 65% of thefts.
While managing a mobile fleet can be complex and time-consuming, outsourcing this task to a managed mobile services (MMS) provider can bring both cost-savings, peace of mind, and a competitive advantage.
Managed Mobile Services Best Practices
The daily management of a mobile fleet includes a number of tasks that help manage, secure, and monitor a company’s mobile devices — whether these devices are employee-owned or issued by the organization.
These tasks include:
- Distribution of software
- Policy and security management
- Management of inventory
- Service management
The best way to achieve full coverage service without impacting in-house IT staff or risking data loss, theft, or cost escalation caused by mismanagement is to outsource management to an MMS provider.
A knowledgeable MMS team can help companies manage mobile assets with an eye toward cost-savings, security, and flexibility. There are a number of critical issues to consider when managing a mobile fleet, including:
1. Planning and Logistics
At PointManagement, we provide a holistic mobile management plan for enterprise leaders based on your organization’s unique goals and requirements.
This includes configuration of iOS or Android-based mobile devices for mass deployment, and access to same-day shipping for necessary hardware and accessories for additional flexibility.
Additionally, our exclusive PointMan ExchangeTM service provides the convenience of a White Glove Onsite Exchange to ensure that devices are accounted for and exchanged in a timely manner, minimizing exposure to loss and increasing device accountability.
For ultimate flexibility and optimal workflow, our team repairs, installs, and trains appropriate personnel onsite for fast, reliable access to the devices you need to keep your employees operating productively.
2. Controlling Business Versus Personal Browsing
It’s a fact that employees typically spend up to three hours per day browsing the web on personal business during work hours. This abuse costs businesses up to $63 billion in lost productivity each year, a significant number.
To control this, your MMS team will recommend that you set a clear and specific policy regarding personal use of mobile devices during work and combine it with a software-specific rules-based engine that will help keep end-users within the rules.
3. Security You Can Count On
As cybercriminals increasingly target printing as a way to gain access to your sensitive data, PointManagement MMS can help keep your enterprise protected, even when your employees are on the go.
With our exclusive “follow me” printing, mobile printing is simple and safe, allowing your enterprise to remain policy-compliant, no matter where you are.
Mobile workers have access to a single portal that contains necessary information on devices, data plan, contract, and policies that allows them to manage their device based on your preset policies, empowering them to make necessary changes to help them work smarter.
4. Increased Scalability and Interoperability
Managing a number of competing operating systems, devices, EMM licenses, and machine-to-machine protocols on your own can be daunting.
Our program removes the typical compartmentalizing that occurs with many self-managed mobile device schemes and allows for enhanced interoperability of cross-functional mobile support teams for a stronger competitive stance.
Finally, we help reduce operating expenses by offering our exclusive Telecom Expense Management software so you can audit your carrier expenses on a daily basis — a technique that typically saves 20% or more across industries.
PointManagement Has the MMS Program You Need to Stay Competitive
No matter what industry your enterprise services, our MMS team can quickly mobilize your employees for enhanced productivity, on-the-go security, and the kind of agility that will give your business a competitive edge.
Our team of experts are well-versed in customizing mobile device management programs that are designed to fit the unique requirements and challenges of your business model.
Beginning with an in-depth assessment of your current mobile needs and functionality, our team will design a solution that optimizes workflow, promotes security, and uncovers bottom-line cost savings.
Ready to see how a PointManagement MMS solution can help your enterprise work smarter? Contact a PointManagement MPS consultant and get an assessment today!